Project

ComEd: BPO Center

Operator workstations with rows of monitors facing the new media wall in ComEd’s TSO control room.

A case study in coordination control room upgrades on an accelerated timeline

As ComEd’s owner’s representative, REMS managed two parallel initiatives at the utility’s BPO facility in Lombard, Illinois: a state-of-the-art media wall for the TSO control room and simulator room, and a finish refresh of the aging building. The media wall kicked off in July and was in service by the end of 2025, ahead of its original February 2026 target. When the refresh was funded in late November, we delivered new flooring, paint, and fully remodeled pantries by year end without putting the media wall at risk. By managing the work without a general contractor, we saved about 25% of costs, reinvested the savings in other building improvements, and met the targeted budget.

Who We Are

What We Can Do for You

We are an owner’s representative and construction project management firm, an independent advocate on your side of the table and accountable to you alone. Headquartered in Baltimore with a national reach, we serve mission-critical facilities for utility, industrial, corporate, and institutional owners, bringing senior-level project managers and licensed architects to every phase, from first decision to move-in. We are a trusted partner and own your project alongside you, so you can sleep easy knowing every detail is in experienced hands.

Capabilities

Our Specialties

Whether you need a dedicated owner’s representative for a single project, an embedded project manager on site, or program management across a multi-site portfolio, we plug in at any phase and scale our oversight to fit your project. In every engagement, we keep your operations running, manage your budget like it’s our own, and hold every party accountable.

Mission-Critical & Occupied Facilities

We keep your operations running while construction moves forward. From relocating live control rooms into purpose-built swing space to phasing work around 24/7 operations, we plan every step so your people never miss a beat.

Budget & Financial Management

We manage your budget like it’s our own, with forecasting, change control, and complete financial tracking in your own systems, including Asset Suite 8. The results speak for themselves: projects delivered ahead of schedule, under budget, and on target.

Communication & Accountability

As your independent advocate, we hold every party to the plan. We lead weekly OAC meetings, manage RFIs and submittals through Autodesk, and verify quality and safety on site, so you always know where your project stands.

As an extension of your team, we guide owners through every complexity of construction, from first decision to move-in, with safety at the center of everything we do. We bring deep industry knowledge and a commitment to continuous learning, building lasting, trusted relationships one project at a time.

We Provide Exceptional Services, Tailored to Your Needs